IT Application Support Representative III

SchoolsFirst Federal Credit Union - Tustin, CA

Hiring: IT Application Support Representative III Company: SchoolsFirst Federal Credit Union Location: Tustin, CA Job Posted Time: 2026-09-16 22:43:19 Target Skills & Keywords : AppDynamics, Bash, Change Management, Dynatrace, PowerShell, Project Management, Python, Quality Assurance, Regulatory Compliance, Root Cause Analysis, Splunk About the job Experience: •3-5 years of prior related experience required •5 years of prior related experience required Qualifications: •High School Diploma or GED required •Advanced operation and troubleshooting of OpCon, including schedule design review, frequency analysis, and failure pattern analysis. •Symitar/Episys operational expertise, including familiarity with PowerOn/RepGen execution, SymConnect/file delivery integrations, and core processing cycles. •UiPath Orchestrator operational expertise — queues, assets, triggers, robot fleet health, and production troubleshooting in partnership with IT Automation Engineers. •Axway/managed file transfer operations, certificate/key lifecycle awareness, and partner onboarding from an operations perspective. •Operational onboarding of business applications (ACH, Patriot Officer, and similar) into a managed-services model. •Monitoring and observability tooling (e.g., Splunk, SolarWinds, Dynatrace/AppDynamics, native platform dashboards) and KPI reporting. •ITIL practices for incident, problem, change, and release management. •Scripting for operational efficiency (PowerShell, Python, or Bash) sufficient to read, modify, and execute automation aids. •Compliance and regulatory awareness (SOX, NCUA, PCI) as applied to core application operations. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!