Hiring: IT Application Specialist Company: hireneXus Location: Phoenix, AZ Job Posted Time: 2026-09-10 12:25:56 Employment Type: Remote Target Skills & Keywords : Change Management, Phoenix About the job Experience: •2+ years in a tech support or help desk environment; hospitality industry experience a plus •1 year of hands-on POS programming experience required •At least 1 year of hands-on POS programming experience required Required Skills: •Program and maintain POS configurations for menu changes, LTOs, pricing updates, discounts, and promotional setups (Aloha CFC and off-premise ordering channels) •Develop, test, and deploy configuration changes and software updates to restaurant locations; monitor deployments and resolve any failures •Actively facilitate and support rollout and testing of emerging restaurant technologies including online ordering, catering platforms, KDS, curbside, and mobile applications •Provide high-level remote troubleshooting and technical support to restaurant locations, ensuring issues are resolved with urgency and follow-through •Maintain documentation and change management logs •Offer backup support across other IT disciplines including basic networking, connectivity, and end-user support •Partner cross-functionally with technology partners to improve operational and guest-facing experiences •Travel occasionally to new restaurant openings for equipment staging, installation, and testing Compensation: •Flexible work environment (work from home / hybrid options) •Medical, dental, vision, and life insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!