Hiring: IT Application Development Manager Company: Paradigm Location: Lombard, IL Job Posted Time: 2026-09-10 13:56:43 Employment Type: Full-time / Remote Target Skills & Keywords : Agile, Azure, Azure DevOps, SaaS, Salesforce, Scrum, Stakeholder Management, Unit Testing About the job Experience: •Case Management Solutions •Knowledge Management •Salesforce AI, Agentforce, Einstein AI, and workflow automation capabilities •Healthcare provider data management •Customer service operations and call center technologies Required Skills: •SALESFORCE APPLICATION MANAGEMENT •Manage the administration, support, enhancement, and optimization of Salesforce-based applications. •Establish and enforce a configuration-first philosophy utilizing Salesforce declarative capabilities such as Flows, Validation Rules, Dynamic Forms, Permission Sets, Approval Processes, Reports, and Dashboards. •Evaluate requests for custom development and ensure a documented business case exists before customization is approved. •Partner cross-functionally with business stakeholders to translate requirements into scalable and supportable Salesforce solutions. •Maintain application architecture, configuration standards, data governance standards, and documentation. •Ensure platform security, compliance, and access management requirements are maintained. •Stay current on Salesforce platform enhancements and emerging capabilities including Service Cloud, AI, workflow automation, and analytics. Qualifications: •Bachelor's degree in Computer Science, Information Systems, or related field required. •Minimum 8 years of experience supporting, implementing, or managing enterprise business applications. •Minimum 3 years of experience leading application development, Salesforce, or enterprise platform support teams. •Demonstrated experience supporting Salesforce applications with a strong emphasis on configuration, process optimization, and platform governance. •Healthcare industry experience, particularly involving provider data, provider operations, or healthcare workflows, strongly preferred. •Strong communication, stakeholder management, organizational, and leadership skills. •Salesforce Platform App Builder Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!