Hiring: IT Analyst (68485) Company: United Digestive Location: Fort Myers, FL Job Posted Time: 2026-09-13 11:37:15 Employment Type: Remote Target Skills & Keywords : Apex, HIPAA, SQL, TCP/IP About the job Required Skills: •REPORTS TO : Service Desk Manager •Lead and oversee maintaining computers, IP phone equipment, servers, and network equipment. •Lead and oversee working the Tier 1 support/help desk daily. •Assists with small- to medium-sized IT projects. •Follows and enforces UD IT Policies and Procedures. •Answers incoming calls in a timely and efficient manner; addresses technical support questions appropriately and courteously. •Answers emails and voicemails and returns calls in a timely and professional manner. •Prepare and deploy equipment for sites and users in a safe and timely manner. Qualifications: •The IT Analyst will be a member of the IT Team focused on providing a high degree of customer service to physicians and staff at United Digestive MSO, Parent LLC (UD), specifically as it relates to the technical support of the software and hardware used by the practice. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!