Hiring: Investor Relations Hedge Fund Services - Vice President Company: JPMorganChase Location: Brooklyn, NY Job Posted Time: 2026-09-10 12:35:20 Employment Type: On-site Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Risk Management, Stakeholder Management About the job Experience: •10+ years of experience in investor relations / transfer agency / hedge fund operations / alternative investment servicing, with demonstrated ownership of complex client delivery and escalation management. •200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. •Over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Required Skills: •Own service delivery for a portfolio of HFS clients and their investors, acting as the senior point of contact for escalations and complex requests. •Build and maintain senior relationships with client stakeholders; lead service reviews, communicate proactively on deliverables, risks, and operational performance. •Coordinate cross-functional teams to deliver a consistent client experience across HFS servicing and (as applicable) PE vehicle support. •Lead onboarding, transitions, and scope expansions (e.g., new funds/vehicles, investor populations, share classes/structures) in partnership with implementation teams. •Oversee investor transaction processing and lifecycle servicing, ensuring timely and accurate execution across subscriptions, redemptions, transfers, distributions, investor static data maintenance, and supporting documentation. •Drive resolution of complex breaks and exceptions, including root-cause analysis and remediation to prevent recurrence. Ensure peak-cycle readiness through planning, prioritization, and resource coordination; establish clear SLAs and delivery standards. •Ensure processes are executed in accordance with JPMorganChase risk management policies, internal controls, and applicable regulatory requirements, including KYC/AML-related obligations. •Lead a strong control environment (maker-checker discipline, reconciliations/QA, issue management, documented procedures) and act as an escalation point for risk items. Compensation: •$118,750 - $187,500 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!