Hiring: International Patient Scheduling Specialist Company: Dana-Farber Cancer Institute Location: Boston, MA Job Posted Time: 2026-09-16 20:59:26 Target Skills & Keywords : Care Coordination, Epic Systems, Microsoft Office, Patient Scheduling About the job Experience: •2 years of administrative and/or customer service experience required, preferably in a healthcare setting Required Skills: •In collaboration with disease center and clinic scheduling teams, partners with care team, patient, and other key stakeholders to manage, schedule, follow up on, and facilitate coordination of all oncology and non-oncology appointments, internally and externally throughout the continuation of care. •Develops and maintains strong professional relationships and communication with DFCI and BWH key stakeholders including disease center teams, International Patient Center, clinicians, interpreter/ambassadors, referral sources, staff, patients, and families to continually improve operations, maintain quality, and ensure satisfaction. •Monitor status of referral request and follow-up as necessary to ensure patient receives service on timely basis. •Coordinates procedures, specialty appointments and other requests with external facilities, including but not limited to treatments, labs, echo, biopsies, line/port placements and removal, radiology, and specialty appointments (e.g., endocrinology, cardiology, dermatology, etc.). •Arranges telehealth visits per hospital and state/country guidelines for eligible patients, ensuring appropriate communication between internal and external providers, admins, patient/patient representatives, and other key stakeholders. •Partners with finance and other team members, performs tasks, and otherwise supports processes to ensure appropriate financial clearance is obtained for all appointments. •Performs past-pending reconciliations and assists department with emergency re-scheduling due to clinic closures or other events. •Supports management of discharge process including discharge planning, monitoring inpatient cases, and providing necessary coordination with internal care teams, interpreter/ambassador, IPC, scheduling teams, and external stakeholders. Qualifications: •High school diploma required; Bachelor’s degree preferred Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!