Hiring: International Health Certificate Project Specialist (Veterinary Technician) Company: Chewy Location: Plantation, FL Job Posted Time: 2026-09-16 20:34:51 Employment Type: Full-time Target Skills & Keywords : Quality Assurance, Trello About the job Experience: •2+ years of hands-on experience supporting DVMs with International Health Certificates (IHCs) is required. •3+ years of small animal veterinary experience or equivalent industry experience. •1+ year experience as a lead veterinary technician, shift supervisor, and/or veterinary practice manager. Experience with AI tools and training models. Required Skills: •This role requires a high degree of ownership, accountability, independent decision-making, and leadership within the program. •Serve as a subject matter expert and day-to-day operational resource for Chewy's International Health Certificate program. •Take ownership of IHC case progression, helping ensure cases move efficiently through required steps and identifying barriers that may impact successful completion. •Review domestic and international pet travel requirements, including country- and destination-specific requirements related to vaccinations, diagnostic testing, parasite treatments, microchips, documentation, timelines, endorsements, and other applicable requirements. •Review pet medical records and travel documentation for completeness and alignment with applicable destination requirements. •Identify discrepancies, missing information, timeline concerns, or other potential barriers to successful completion of an International Health Certificate and escalate appropriately. •Research complex or changing pet travel requirements using approved regulatory and internal resources and help translate requirements into actionable next steps. •Provide support and guidance to veterinary professionals completing International Health Certificates, including assistance with complex cases, documentation questions, and regulatory requirements. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!