Internal Communications

Plaid - New York City Metropolitan Area

Hiring: Internal Communications Company: Plaid Location: New York City Metropolitan Area Job Posted Time: 2026-09-03 11:14:35 Target Skills & Keywords : Change Management, Slack About the job Experience: •7+ year working in an internal communications function at a fast-paced tech company (ideally someone who has worked closely with a founder) Required Skills: •Act as a trusted comms partner to Plaid leaders, shaping communications strategy, programming, and content for internal audiences. •Own high-impact exec content spanning talking points, emails, presentations, and slack messages for big company moments like All Hands, Half-yearly Business Reviews and, and other company-wide presentations and communications. •Work closely with leaders to turn strategies or initiatives into clear, compelling stories that resonate across the company. •Plaid is in its most exciting chapter. This person owns the narrative that makes that real for employees, connecting day-to-day work to the bigger opportunity in fintech infrastructure and AI. •Own internal comms strategy from All Hands and HBRs to weekly Q&As, org announcements and major updates. •Help Plaids understand where our business is headed, why it matters, and how their work connects to the mission. •Keep messaging aligned across leaders so it’s consistent, clear, and lands well at scale. •Own Plaid's internal AI narrative. helping Plaids understand our AI strategy, what it means for the company's trajectory, and how it will shape their work. Qualifications: •At least 7+ year working in an internal communications function at a fast-paced tech company (ideally someone who has worked closely with a founder) •Demonstrated track record of building or significantly scaling an internal communications program. Can point to specific systems, channels, or programs they architected from scratch or materially elevated. •Excellent communication, collaboration and interpersonal skills, both written and verbal – and the ability to engage and understand technical and non-technical audiences •Comfort and fluency with AI tools in communications practice; experience developing or owning an AI-related narrative (internal or external) strongly preferred. •Strong executive presence and track record of counseling senior leaders, including founder/CEOs, on high-stakes communications. •High attention to detail and ability to distill complex ideas into clear guidance and written/verbal communications •Video editing + AI skills a plus Compensation: •$170,400 - $224,400 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!