Hiring: Intake Coordinator Company: Highmark Location: Pittsburgh, PA Job Posted Time: 2026-09-11 10:57:26 Employment Type: Hybrid Target Skills & Keywords : Accessibility, HIPAA, Prior Authorization, Regulatory Compliance About the job Experience: •1 year of Customer Service experience •1 year of Healthcare Industry Required Skills: •This position is a Hybrid position, Tue/Wed/Thur in the office and Work from home on Mon/Fri **** •Use knowledge of process and judgement to evaluate identified cases that require additional notification to member, provider, and/or pharmacist. At times, outreach to providers and/or pharmacists may be required to obtain additional information. •Ensure accuracy of data entry to prevent compliance and/or downstream process issues. •Possess good written and oral telephonic communication skills •Demonstrated capacity to navigate through multiple systems simultaneously •Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax •Demonstrated capacity to interact well with peers, supervisors, and customers •Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services. Qualifications: •PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS •This position is a Hybrid, Tue/Wed/Thur in the office and Work from home on Mon/Fri •Travel from the office to various work sites or from site-to-site •Works primarily out-of-the office selling products/services (sales employees) •The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!