Hiring: Instant Ticket Specialist I Company: Brightstar Lottery Location: Lansing, MI Job Posted Time: 2026-09-10 13:29:27 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Required Skills: •Manage inventory of instant tickets by analyzing individual retailer sales histories as well as monitoring overall instant ticket field inventories to maximize the products’ sale potential. •Assist sales and field staff to customize retailer instant ticket inventories by analyzing weekly sales reports and other department production reports. •Review and processes incoming ticket orders from sales representatives. •Monitor and track order levels to resolve retailer issues where sales and company costs might be affected. •May also be involved in administrative related activities. •Answer inbound retailer phone calls Qualifications: •High School Diploma or equivalent required. •Minimum of two (2) years of experience in sales support, telesales, customer service, or related field. •Proficiency with Microsoft Office applications, including Excel, Word, and Outlook. •Strong analytical, organizational, and problem-solving skills. •Excellent verbal and written communication skills. •Demonstrated capacity to manage multiple priorities in a fast-paced environment. •Leading Complexity •Leading the Business •Immigration sponsorship is not available for this role. •All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. Compensation: •Non-exempt roles are eligible for irregular discretionary bonuses Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!