Hiring: Installation Specialist - Charlotte, NC Company: SpotOn Location: Charlotte, NC Job Posted Time: 2026-09-03 11:06:02 Employment Type: On-site Target Skills & Keywords : DNS, Microsoft Office, Quality Assurance, SaaS, Zoom About the job Experience: •2-3 years of restaurant and/or technical support experience •An equivalent combination of education and experience may be considered. Required Skills: •Conduct comprehensive virtual assessments, including complex or escalated restaurant sites. •Validate readiness of wiring, electrical infrastructure, networking, and internet performance. •Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks. •Provide technical guidance to clients and vendors to resolve issues. •Partner cross-functionally with Project Managers, Technicians, and Engineering to ensure installation success. •Lead follow-ups to confirm remediation and support junior specialists through training and knowledge sharing. •Recommend improvements to survey tools, templates, and internal processes. •Maintain detailed records in internal systems, including photos, diagrams, and survey outcomes. Qualifications: •Demonstrated capacity to travel up to 50-75%, including local and out-of-state travel with overnight stays as needed. •Fluent in English (written and verbal) •A high school diploma or GED is required. •An Associate degree in Information Technology, Computer Networking or Systems Administration, Engineering Technology, Business Administration, Hospitality Management (with strong technical acumen) or a related field is preferred. Compensation: •Competitive benefits and rewards package •Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!