Inside Merchant Growth Specialist
FirstCash - Coppell, TX
Hiring: Inside Merchant Growth Specialist Company: FirstCash Location: Coppell, TX Job Posted Time: 2026-09-14 13:07:43 Employment Type: Remote About the job Experience: •Minimum Age: 18 years old Required Skills: •The Inside Merchant Growth Specialist (IMGS) drives same-store sales growth by managing remote merchant relationships, coaching utilization, and maintaining consistent outbound engagement. Success is measured by increased funding activity and predictable portfolio performance. •Grow funded volume within assigned merchant portfolio (minimum $25K MoM) •Increase merchant utilization, reactivation, and retention •Build and maintain strong relationships with merchant partners •Proactively identify and address performance or engagement gaps •Coach merchants on sales strategies to increase financing adoption •Monitor trends and intervene to sustain production growth •Execute 65–75 daily outbound calls to drive engagement Qualifications: •Proven Sales Experience:At least one year of inside sales or phone sales experience—you must know how to pick up the phone, engage, and close the deal. •Consistence is a must:We are looking for business professionals with a consistent work history, verifiable on their resume. •Demonstrated capacity to perform basic math calculations proficiently •Demonstrated capacity to multi-task in a fast-paced environment •Computer literate and able to operate common office machines. •High School Diploma, GED, or equivalent experience •Bilingual applicants are strongly encouraged to apply! •Consistent activity and disciplined outreach •Effective coaching that drives merchant performance •Ownership of portfolio growth and results Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!