Hiring: Inside Desk Property Claims Adjuster Company: USAA Location: Colorado Springs, CO Job Posted Time: 2026-09-11 11:05:38 Employment Type: Remote Target Skills & Keywords : Phoenix About the job Experience: •1+ years relevant property adjusting claims of moderate complexity •1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims. Knowledge of estimating losses using Xactimate or similar tools and platforms. Required Skills: •This hybrid role requires an individual to be in the office 3 days per week •. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa Crosstown, FL. Relocation assistance is not available for this position. •Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. •Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. •Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. •Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. •Determines and negotiates low to moderate complexity claims settlement. •Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Qualifications: •High School Diploma or General Equivalency Diploma. •Demonstrated negotiation, investigation, communication, and conflict resolution skills. •Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. •Demonstrated capacity to prioritize and multi-task, including navigating through multiple business applications. •May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. •Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. •File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) •Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) •Currently hold an active P&C Adjuster license Compensation: •$54,380 - $103,870 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!