Hiring: Infrastructure Operations Manager Company: TECHEAD Location: Richmond, VA Job Posted Time: 2026-09-10 13:35:54 Employment Type: Full-time / Hybrid Target Skills & Keywords : Agile, Azure, Configuration Management, REST, User Experience About the job Experience: •15+ years of expanding responsibilities across enterprise IT, networking, and cloud systems, including a minimum of 5 years managing technical teams and vendor relationships. Required Skills: •Reporting to the head of Cybersecurity and Infrastructure, this key leadership position shapes long-term systems strategy while ensuring high availability, robust protection, and fiscal responsibility across all core systems and end-user platforms. •This role blends strategic vision with active, hands-on oversight. You will bridge corporate risk guidelines and growth goals into actionable technology blueprints, while guiding a versatile technical team responsible for day-to-day systems administration, business continuity, desktop support, deployment control, and external partner oversight. •The ideal candidate stays engaged in daily systems health to effectively guide major deployments and incident responses, partnering seamlessly with Information Security, Data Engineering, Compliance, and corporate stakeholders to minimize organizational exposure and drive efficiency. •Operational Governance & Team Leadership •Direct, guide, and develop technical talent using performance metrics, regular feedback, and individual growth plans. •Define service benchmarks, operating standards, escalation paths, and system health tracking across capacity, cost, and reliability. •Cultivate an accountable, high-trust team culture with clear ownership models for both internal engineers and third-party vendors. •Build cross-training initiatives and documentation repositories to ensure operational stability during high-demand cycles or enterprise transitions. Qualifications: •Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical discipline (or equivalent practical industry experience). •Professional certifications such as CISSP, ITIL, Azure Administrator, or Solutions Architect credentials are highly valued. •Prior experience operating within regulated industries (e.g., financial services, public companies) with strict audit, compliance, and change controls is strongly preferred. •Proven track record deploying and maintaining Azure cloud ecosystems, Microsoft 365, directory services, core networking, system backups, and failover architectures. •Hands-on familiarity with vulnerability management, identity governance, incident handling, and formal operational methodologies. •Demonstrated skill in managing external MSPs, steering major technical transformations, and translating complex technical details into clear business context for executive leadership. •Exceptional professional judgment, high ethical standards, and the ability to operate autonomously while managing organizational risk. •Flexible leadership style that moves smoothly between high-level architectural planning, team mentorship, and active incident response. •Methodical analytical skills focused on root-cause analysis, risk mitigation, and actionable resolutions. •Versatile communication capabilities tailored to both technical teams and non-technical business partners. Compensation: •$195,000 - $250,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!