Hiring: Infrastructure Engineer II and Trusted Advisor Company: Data Defined, LLC Location: Brunswick, ME Job Posted Time: 2026-09-17 12:36:41 Employment Type: Full-time Target Skills & Keywords : AWS, Azure, PowerShell, VPN, Windows Server, macOS About the job Experience: •5+ years of IT experience •2+ years in a managed services environment preferred •Strong written and verbal communication skills Required Skills: •The Infrastructure Engineer II serves as a senior technical resource responsible for supporting, implementing, and optimizing technology solutions for our clients. This role combines advanced technical expertise with exceptional customer service and communication skills. •This is a full-time, in-office position located in Brunswick, Maine. While much of the work is performed from our office, the role requires approximately 25% local travel to client locations for project work, onsite troubleshooting, consultations, and technology deployments. •The ideal candidate is self-motivated, enjoys solving complex technical challenges, thrives in a team-oriented environment, and is committed to delivering exceptional client experiences. •Client Support & Escalation •Provide advanced Level 2 and Level 3 technical support. •Troubleshoot complex server, cloud, network, and security issues. •Serve as an escalation resource for junior team members. •Communicate effectively with clients regarding issues, solutions, and recommendations. Compensation: •Generous 401(k) matching contribution (100% match on the first 3% Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!