Hiring: Information Technology Support Specialist Company: CP Search LLC Location: Westchester County, NY Job Posted Time: 2026-09-16 15:25:07 Employment Type: Full-time / Remote Target Skills & Keywords : iOS About the job Experience: •5+ years of experience in a Help Desk, Desktop Support, or similar IT support environment Qualifications: •Westchester County, NY | 4 Days Onsite •A growing financial services organization is looking for a talented Help Desk / IT Support Specialist to join its technology team. This is a highly user-facing role supporting employees across the organization and working closely with senior IT support professionals. •Serve as the first point of contact for technical support requests via phone and email •Troubleshoot and resolve basic hardware, software, mobile device, and administrative issues •Install, configure, and support hardware, software, and mobile applications •Escalate more complex technical issues to senior members of the support team •Actively facilitate and support rollout of new applications, technologies, and IT initiatives •Test and evaluate new technologies to support business needs •Log, track, and manage multiple incidents through a ticketing system •Provide timely updates and follow through with users to ensure issues are fully resolved Compensation: •$80,000 - $100,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!