Hiring: Information Technology Support Specialist Company: Passkey Technology Location: Golden Valley, MN Job Posted Time: 2026-09-15 12:37:08 Target Skills & Keywords : SaaS, Windows Server About the job Experience: •4+ years of hands-on IT support, systems administration or engineering experience Required Skills: •Troubleshoot escalated client issues across Microsoft 365, Windows, networks, servers and security •Configure and manage Entra ID, Conditional Access, MFA, Intune, MDM/MAM and Microsoft security controls •Help migrate clients from Active Directory and traditional servers to Entra ID, Intune, SharePoint and OneDrive •Interface directly with Microsoft Defender, endpoint security, identity security and related cybersecurity tools •Assist with DLP, information protection and cloud application discovery •Configure and troubleshoot firewalls, switches, wireless networks, VPNs and virtualization •Support Windows Server, Active Directory and Group Policy •Participate in Microsoft 365, infrastructure, cybersecurity and cloud projects Qualifications: •Strong Microsoft 365 administration and troubleshooting skills •Knowledge of Windows Server, Active Directory and Group Policy •Solid networking and firewall experience •Operational familiarity with virtualization such as VMware or Hyper-V •Understanding of cybersecurity, EDR/MDR, MFA and security best practices •Strong troubleshooting and communication skills •Comfortable working directly with clients and making technical recommendations •Able to work independently in a fast-moving environment with changing priorities •Our clients are increasingly asking about Microsoft Copilot, ChatGPT, Claude and other AI tools. We're not looking for an AI developer, but experience with AI tools, governance, automation or simple agents/workflows is a plus. •More importantly, we're looking for someone who is curious and willing to learn as these technologies evolve. Compensation: •$70,000 - $85,000 / year •Flexible work environment (work from home / hybrid options) •Health, dental and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!