Hiring: Information Technology Support Specialist Company: Franklin Fitch Location: Draper, UT Job Posted Time: 2026-09-16 13:02:13 Employment Type: Remote Target Skills & Keywords : Azure AD, VPN About the job Experience: •3-5 years of IT support, desktop support, or systems administration experience •Strong troubleshooting and problem-solving skills •Endpoint hardware and software support Required Skills: •Provide day-to-day desktop and end-user support across the site •Configure, deploy, maintain, and troubleshoot laptops, desktops, printers, scanners, and related hardware •Diagnose and resolve hardware, software, operating system, and application issues •Create, modify, and terminate user accounts and computer access •Support Microsoft 365, Teams, Active Directory, Entra ID, and related technologies •Assist with backup, restore, and data archiving activities •Perform regular software updates and patching •Support conference room and audiovisual technologies, including meeting room systems Qualifications: •Self-sufficient and able to resolve issues with minimal supervision •Comfortable acting as the primary on-site IT presence •Personable and approachable with strong end-user communication skills •Calm under pressure and capable of supporting users at all levels of the organization •Technically curious and eager to take ownership of local IT operations •This role offers visibility across the business and the opportunity to become a key technology resource for the site. Over time, there may be opportunities to become involved in larger IT initiatives and support broader operational and leadership responsibilities. •Primarily on-site in the Draper, Utah area •Occasional travel to regional offices, typically planned in advance •All business travel expenses fully reimbursed •If you're a hands-on IT professional looking for a role where you can make an impact, take ownership, and be the go-to resource for a growing operation, we'd love to hear from you. Compensation: •$80,000 - $110,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!