Hiring: Information Technology Support Specialist Company: Employbridge Location: Anderson, SC Job Posted Time: 2026-09-16 13:29:22 About the job Required Skills: •The ideal candidate combines strong technical troubleshooting skills with excellent communication and customer service abilities. •Provide Level 1 and Level 2 IT support for end users across office and manufacturing locations. •Troubleshoot and resolve hardware, software, network connectivity, user access, and system-related issues. •Serve as the primary contact for IT incidents, service requests, and technical inquiries. •Document support tickets, troubleshooting activities, and resolutions to maintain an accurate knowledge base. •Escalate complex technical issues as needed while keeping users informed throughout the resolution process. •Deploy, configure, upgrade, and replace desktops, laptops, printers, and other end-user devices. •Manage IT asset inventories, track equipment lifecycles, and coordinate hardware refresh initiatives. Qualifications: •Strong troubleshooting skills across hardware, software, networking, and user account issues. •Knowledge of device deployment, configuration, and asset management processes. •Demonstrated capacity to document technical issues and maintain accurate records. •Strong communication and interpersonal skills with the ability to support users of varying technical backgrounds. •Customer-first mindset with the ability to prioritize and manage multiple support requests effectively. Compensation: •$71,000 - $76,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!