Hiring: Information Technology Specialist Programming 2 - Hourly Company: NYS Office of Information Technology Services Location: Albany, NY Job Posted Time: 2026-09-16 14:02:53 Employment Type: Contract Target Skills & Keywords : Elasticsearch, Grafana, Jaeger, Kibana, OpenSearch, OpenTelemetry, Prometheus About the job Required Skills: •The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies. •Design, implement, and maintain a centralized observability platform that aggregates logs, metrics, traces, and other telemetry data from diverse sources. •Develop and integrate instrumentation for applications, infrastructure, and services to ensure comprehensive data collection. •Configure and manage observability tools (e.g., Prometheus, Grafana, Elasticsearch, OpenSearch, Kibana, Jaeger, OpenTelemetry) to provide actionable insights. •Create dashboards, alerts, and runbooks that empower engineering and operations teams to understand system health and respond effectively to incidents. •Partner cross-functionally with development and SRE teams to define observability requirements and best practices for new services and features. •Automate the deployment, configuration, and management of observability tooling. •Analyze telemetry data to identify performance bottlenecks, potential issues, and areas for optimization. Qualifications: •A bachelor's or higher-level degree in any field and one year of experience in information technology •OR 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology. •Two years of professional experience in information technology. •Some positions may require fingerprinting. •Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. •If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay. •Up to Thirteen (13) days of paid vacation leave annually •Up to Five (5) days of paid personal leave annually •Up to Thirteen (13) days of paid sick leave annually for PEF. •Up to three (3) days of professional leave annually to participate in professional development Compensation: •Eligible employees and dependents can pick from a variety of affordable health insurance programs Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!