Hiring: Information Technology Operations Manager Company: City First Bank Location: Los Angeles Metropolitan Area Job Posted Time: 2026-09-15 13:05:28 Target Skills & Keywords : Project Management, Regulatory Compliance, Risk Management About the job Experience: •Minimum of 8 years of progressively responsible information technology experience. •Demonstrated leadership and people management experience. •Community banking or financial institution technology leadership experience. Required Skills: •Oversee the daily operation and administration, maintenance, and security of systems, servers, endpoints, network infrastructure, telecommunications systems, and related technologies. •Develop and sustain a high-performing, collaborative IT culture that promotes accountability, continuous learning, innovation, and service excellence. •Lead and deliver complex technology projects and initiatives from planning through implementation and ongoing support. •Develop, analyze, and present technology operational metrics, key performance indicators (KPIs), and risk indicators to senior leadership and executive stakeholders. •Manage and oversee the user lifecycle management process, including employee onboarding, transfers, role changes, and offboarding, ensuring timely and accurate provisioning and deprovisioning of system access, hardware, software, and related technology resources. •Ensure all critical data is securely backed up and recoverable by maintaining effective backup, recovery, disaster recovery, and business continuity capabilities. •Maintain oversight of patch management, system updates, and vulnerability remediation programs. •Ensure hardware, software, and technology remain operational, properly maintained, inventoried, and aligned with organizational needs. Qualifications: •Strong knowledge of network infrastructure, server administration, telecommunications systems, and enterprise technology environments. •Knowledge of cybersecurity principles, risk management practices, and information security frameworks. •Operational familiarity with banking technology environments and applicable regulatory requirements. •Demonstrated ability to develop and sustain a high-performing, collaborative IT culture that promotes accountability, continuous learning, innovation, and service excellence. •Demonstrated capacity to interpret technical documentation, professional publications, regulations, and industry guidance. •Excellent analytical, troubleshooting, and problem-solving skills. •Strong project management and organizational skills. •Exceptional verbal, written, presentation, and interpersonal communication skills. •Demonstrated capacity to effectively manage multiple priorities and deadlines. •Customer service-oriented mindset with a commitment to supporting business users. Compensation: •$135,000 - $145,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!