Hiring: Information Technology Help Desk Support Company: Green Key Resources Location: Nassau County, NY Job Posted Time: 2026-09-10 10:32:54 Employment Type: Remote Target Skills & Keywords : Azure AD, DNS, PowerShell About the job Experience: •3 years of experience in help desk or MSP environments is essential. Qualifications: •Bachelor of Science (BS) degree in a relevant field is required. •1–3 years of experience in help desk or MSP environments is essential. •Strong knowledge of Microsoft 365 administration and basic networking concepts. •Proficiency in troubleshooting hardware and software issues independently. •Excellent communication and customer service skills to interact effectively with clients. •Valid driver’s license and ability to travel locally to client sites as needed. •Preferred skills include familiarity with PowerShell, Azure AD, and backup systems. •Exposure to VoIP systems, security tools, and RMM/PSA tools is advantageous. Compensation: •$55,000 - $75,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!