Hiring: Information Technology Help Desk Company: Voree IT Solutions Location: Philadelphia, PA Job Posted Time: 2026-09-16 21:57:00 Employment Type: Full-time / Remote About the job Qualifications: •Strong foundation in Information Technology, including common operating systems, business applications, and end-user hardware. •Applied hands-on capability in Network Administration and basic configuration of routers, switches, and wireless access points. •Proficiency in Troubleshooting technical issues, diagnosing root causes, and implementing effective, timely solutions. •Understanding of Network Security principles, including user access controls, patching, antivirus, and secure remote access. •Demonstrated Customer Service skills, with the ability to communicate clearly, respectfully, and patiently with users of varying technical backgrounds. •Operational familiarity with help desk or ticketing systems and structured incident management practices. •Demonstrated capacity to work in a hybrid environment, manage priorities independently, and collaborate within a small, high-performing team. •Relevant certification or education (e.g., CompTIA A+, Network+, or degree in IT or related field) preferred but not required. •Willingness to travel locally within the greater Philadelphia area when on-site support is needed. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!