Hiring: Information Systems Manager Company: Mount Sinai Medical Center Location: Miami, FL Job Posted Time: 2026-09-11 12:40:35 Employment Type: On-site Target Skills & Keywords : Credentialing, Project Management, Salesforce About the job Experience: •UKG Workforce Management (Timekeeping, Attendance, and Scheduling) •Matrix Frontier Enterprise Access Control System •PassagePoint Visitor Management System •MD Staff Physician and Resident Credentialing System •CBORD Food and Nutrition Management System Required Skills: •Attitude - Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner. •Teamwork - Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner. •Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner •Demonstrates a thorough knowledge and understanding of supported IT systems. Ensures systems are updated timely with regard to system releases and patches . •Evaluates and completes employee's job evaluations prior to the due date. •Ensures supported systems include reports, dashboards and other tools to allow for effective data analysis of key metrics. Monitors KPI's, work queues and other related metrics to ensure baselines are being met. •Is able to groom, mentor, manage, and lead the team effectively. Develops and monitors educational plans to ensure employee knowledge growth. •Maintains relationships with the Supported Departments a. Periodically attends department meetings to educate and communicate as needed b. Develops and implements a process to regularly report departmental status to all departments Qualifications: •Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!