Hiring: Information Support Administrator Company: FCDO Services Location: Washington, DC Job Posted Time: 2026-09-10 11:09:29 Target Skills & Keywords : Secret Clearance About the job Required Skills: •Provide a professional, customer focused information and IT support service to BDSUS staff across the British Embassy Washington, acting as a welcoming and reliable first point of contact for day to day queries. •Be the central communications focal point for BDSUS, including sending out the monthly bulletin, weekly newsletter and any internal communications as required. •Actively facilitate and support effective management of information and records, helping ensure information is organised, maintained and accessible in line with MOD and BDSUS information management policies and legal requirements. •Promote good information management and security practices, working directly with customers to encourage compliant, practical and user friendly approaches to handling information in a secure embassy environment. •Improve BDSUS ways working by building and developing SharePoint sites and using the power platform suite to aid automation. •Support staff with routine IT and laptop issues, assisting customers with MODNET laptops and related equipment, basic fault investigation, user guidance and escalation where required, ensuring minimal disruption to business operations. •Build strong working relationships across BDSUS and the wider Embassy, collaborating with colleagues, stakeholders and the iHub team to understand customer needs, resolve issues promptly and continuously improve the service provided. •As the team is evolving, other duties may be assigned as required. Qualifications: •Level of language required: Proficient •Knowledge of Microsoft Power Platform, including Power Apps, Power Automate and Power BI, with experience of creating solutions to improve business processes and efficiency. •Awareness of cyber security, information assurance or protective security principles. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!