Hiring: Index Client Services Analyst Company: Nasdaq Location: Philadelphia, PA Job Posted Time: 2026-09-14 12:26:25 Employment Type: Hybrid Target Skills & Keywords : Accessibility, Microsoft Excel, Microsoft PowerPoint, Salesforce About the job Required Skills: •Serve as the primary point of contact for clients utilizing Nasdaq indexes, addressing day-to-day inquiries and ensuring a seamless experience. •Act as a liaison between clients and internal teams to troubleshoot and resolve issues, meeting agreed service standards and client expectations. •Capture client intelligence and interaction records in the CRM system to support ongoing service quality and relationship management. •Prepare and distribute proactive client communications regarding index news, product updates, and market announcements. •Support new client onboarding in partnership with the sales team, coordinating access to data and services across Nasdaq and third-party vendors. Qualifications: •Bachelor's degree in Business, Economics, Finance, or a related field, or equivalent practical experience. •Strong written and verbal communication skills, with the ability to engage effectively with global clients. •Solid analytical and problem-solving skills with the ability to prioritize in a fast-moving environment. •Proven ability to deliver excellent client service in a professional, client-facing setting. •Comfortable working cross-functionally and collaborating with global teams. •Knowledge of equity indices and financial data products. •Proficiency with tools such as Excel, PowerPoint, Salesforce, or similar platforms. •This position will be located in Philadelphia and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates. Compensation: •Flexible work environment (work from home / hybrid options) •Knowledge of equity indices and financial data products Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!