Hiring: Income Maintenance Caseworker II - Adult Medicaid Company: Alexander County, NC Location: Taylorsville, NC Job Posted Time: 2026-09-16 13:20:25 Employment Type: Full-time Target Skills & Keywords : Medicaid, Workday About the job Experience: •One year of experience as an Income Maintenance Caseworker in a NC County DSS, or hires without one year experience will be hired at Level I in work against status. •Alexander County is a rewarding and supportive workplace, where employees are valued and encouraged to grow. •We offer a full compensation package including quality benefits that include flexible options designed to meet the diverse needs of our employees and their families. Required Skills: •Interviews client and/or family members to obtain necessary information for application, redetermination and changes in the client's situation. •Contacts clients and various organizations as required to verify information obtained on the application and/or re-certification form. •Conducts verifications according to policy and complete only when necessary. •Evaluates in accordance with program policy and procedures to determine eligibility. •Enters information into computer and notifies client as to the status of their eligibility. •Engages in enrollment and eligibility of Medicaid activities including intake, acceptance, eligibility determination, output, case maintenance, customer service and routine update/inquiries into NC FAST. •Works with generated reports, as indicated by Supervisor. •Attend all required / suggested trainings. Qualifications: •Demonstrated capacity to read and comprehend rules and regulations (state and federal policies), including frequently changing policies and guidelines pertaining to public assistance programs. •Demonstrated capacity to interpret agency's policies and procedures. •Demonstrated capacity to communicate to people of varied backgrounds in order to obtain data for documentation and verification of information needed in determining eligibility. •Demonstrated capacity to detect need for other agency services and make appropriate referrals to the service staff. •Demonstrated capacity to work with facts and figures to a high degree of accuracy. •Demonstrated capacity to learn the intricacies of numerous forms and procedures of the eligibility programs. •Demonstrated capacity to present information orally or in report form. •Must acquire interest in and understanding of disadvantaged persons, possess qualities of patience and tolerance, and an awareness of various cultures. •Demonstrated capacity to efficiently and effectively interact with co-workers to accomplish common tasks. •Demonstrated capacity to have efficient and courteous interaction with all customers. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!