Hiring: Inbound Sales Specialist - (Pacific Time Hours) Company: Trupanion Location: Seattle, WA Job Posted Time: 2026-09-10 13:37:03 Employment Type: Full-time / Remote About the job Experience: •2+ years of successful sales experience in a high-volume business-to-customer sales or inbound call center environment is essential •1+ years of experience in a customer service role is essential Required Skills: •Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. •This role is scheduled for 40 hours per week across five working days •, with 8-hour shifts from 11:30 AM to 8:00 PM Pacific Time •. Team members are assigned a set schedule •, including two days off each week. Evening and weekend availability is required based on the assigned schedule. •We are unable to consider applications submitted without weekend availability. •Alabama, California, Florida, Georgia, Illinois, Massachusetts, Nevada & New York •. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted Qualifications: •Demonstrated success in meeting or exceeding individual sales goals, productivity expectations, and performance metrics in a fast-paced environment •Demonstrated ability to build genuine rapport quickly, overcome objections, and confidently guide customers through the sales process using a consultative and solution-oriented approach •Strong written and verbal communication skills with the ability to educate customers clearly, authentically, and effectively on coverage options and benefits •Demonstrated sense of ownership, adaptability, and resilience while thriving in a metrics-driven and fast-paced environment •Strong aptitude for identifying customer needs, recommending tailored solutions, and building trust through empathetic and customer-focused communication •Self-motivated with strong time management skills and the ability to maintain productivity and focus in a remote work environment •Strong technical troubleshooting skills and comfort using technology independently in a remote environment •Property and Casualty (P&C) licensing is a plus •Must be able to obtain and maintain active Property and Casualty (P&C) licensing in all 50 states and applicable jurisdictions, e.g. assigned Canadian Provinces. Compensation: •Along with the hourly pay, Trupanion employees are currently eligible for uncapped monthly bonuses based on individual performance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!