Hiring: Implementation Team Lead Company: Corpay Location: Brentwood, TN Job Posted Time: 2026-09-03 10:16:24 Target Skills & Keywords : Salesforce About the job Required Skills: •Assigned workspace in Brentwood, TN office •Ensuring all required account information, documentation, and data are complete and accurate before assigning accounts to an Implementation Team Specialist (ITS) for setup. •Acting as a liaison between Implementation and Sales, Client Services, Project Management, and other key stakeholders to clarify requirements, resolve issues, and support successful account implementation. •Creating implementation plans, establishing priorities, coordinating activities, and providing ongoing status updates throughout the implementation process. •Evaluating implementation performance and analyzing key trends and metrics to identify opportunities to improve quality, efficiency, and overall implementation outcomes. •Monitoring the overall account setup queue and individual associate queues to ensure workloads are appropriately managed and accounts are completed according to established service-level agreements (SLAs). •Monitoring account setup progress, proactively identifying delays, aging accounts, and potential roadblocks, and coordinating action to ensure no account is left behind. •Providing day-to-day workflow leadership and guidance to Implementation team members, helping prioritize work, address escalations, and support consistent execution of established processes. Compensation: •Medical, Dental & Vision benefits available the 1st month after hire Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!