Hiring: Implementation Specialist - Paylocity Finance Company: Paylocity Location: Lake Mary, FL Job Posted Time: 2026-09-10 10:18:08 Employment Type: Full-time / Remote Target Skills & Keywords : Accessibility About the job Experience: •1+ years of Customer Service or Client interfacing role •Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process. •Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs: Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis. •Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations. •Project Management: Ability to independently prioritize tasks and projects based on importance and urgency to ensure timely and efficient completion. Maintain a high-level of organization and attention to detail through the implementation process to meet client deadlines and achieve successful outcomes. Required Skills: •Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process for moderately complex clients. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation. •Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback. •Assist moderately complex clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software. •Partner cross-functionally with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor). •Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities. •Partner cross-functionally with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations. •Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary. Qualifications: •Demonstrated capacity to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. •Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. •Paylocity is an equal-opportunity employer. •Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. •Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!