Hiring: Implementation Manager Company: Fleetio Location: United States Job Posted Time: 2026-09-16 16:47:40 Employment Type: Remote Target Skills & Keywords : Project Management, Risk Management, SaaS, Stakeholder Management About the job Experience: •5–8 years of experience leading customer implementations, onboarding, or technical delivery in a B2B SaaS environment. •Strong project management fundamentals, including scoping, planning, milestone tracking, stakeholder management, dependency management, and risk management. •Demonstrated capacity to translate customer requirements into clear implementation approaches and executable plans. •Excellent written and verbal communication skills; comfortable leading customer calls. •Strong attention to detail with the ability to move quickly across a high-volume portfolio. Required Skills: •We’re hiring an Implementation Manager to own Auto Integrate customer implementations end-to-end; from kickoff through configuration, testing, launch, and transition into steady-state support. •Own implementations end-to-end: Lead customer kickoff, define milestones, and own execution through configuration, testing, launch, and handoff. •Execute the implementation: Own and perform customer configuration, account setup, integration setup, and other implementation activities required to get customers live. •Run a high-volume portfolio: Manage multiple implementations concurrently, balancing urgency, customer commitments, and quality. •Project management: Build and maintain implementation plans, track dependencies, coordinate stakeholders, and proactively surface risks and blockers. •Technical solutioning: Translate customer workflows and requirements into implementation paths using Auto Integrate’s product capabilities, configuration, and integrations, partnering with Solutions Engineering or Product when deeper solution design or product changes are required. •User testing + validation: Configure, test, troubleshoot, and validate end-to-end workflows with customers through UAT and launch. •Launch readiness + go-live: Own cutover planning, readiness criteria, customer validation, go-live coordination, and transition into steady-state support. Qualifications: •You’re also comfortable building structure where little exists today. Lead defining processes, creating documentation, and establishing a more scalable way of working as the business grows. •USA Remote ET or CT Timezone •Operational familiarity with fleet, automotive, or maintenance/repair workflows. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!