Hiring: Implementation & Customer Success Manager Company: Benji Location: Chicago, IL Job Posted Time: 2026-09-15 12:34:15 Employment Type: Hybrid Target Skills & Keywords : Change Management, Program Management About the job Experience: •5+ years experience in a client-facing role related to leading software implementation, customer success, or program management within an enterprise environment. Required Skills: •Lead end-to-end enterprise platform deployments, ensuring smooth configuration, data mapping, and integrations. •Own the launch plan from kickoff through UAT to go-live, keeping every dependency on track to the target date. •Partner cross-functionally with technical and business stakeholders on the partner side to align technical and operational requirements. •Develop and execute implementation roadmaps, milestones, and success criteria. •Identify bottlenecks and continuously improve rollout processes. •Customer & partner management •Serve as the primary point of contact for enterprise partners once they are live. •Build strong relationships with key stakeholders to ensure long-term success and product adoption. Compensation: •Bonus: familiarity with loyalty programs and loyalty management software Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!