Hiring: Implementation Consultant – Shipping (TMS) Company: RF-SMART Location: Jacksonville, FL Job Posted Time: 2026-09-11 11:32:10 Employment Type: Hybrid Target Skills & Keywords : Embedded Systems, Integration Testing, NetSuite, Project Management About the job Experience: •5+ years of experience in transportation management, logistics operations, or supply chain. •40+ year company that still operates like a team that has something to prove. Required Skills: •Diagnose transportation network challenges quickly and translate operational gaps into clear solution designs that set implementations up for success from day one. •Serve as a Trusted Advisor across freight management, carrier management, multi-modal transportation, shipment visibility, and freight cost optimization - helping customers make confident decisions throughout their journey. •Review and refine requirements, specifications, and business process recommendations to ensure proposed solutions align with customer goals and RF-SMART's implementation standards. •Channel real customer experience back to the product team, translating field observations into actionable enhancement recommendations that strengthen the TMS for every future customer. •Own the full implementation lifecycle as the primary customer contact - leading design, configuration, testing, training, and go-live - so customers cross the finish line on time and with confidence. •Develop and deliver detailed implementation plans that keep internal teams and customers aligned, accountable, and moving forward. •Diagnose and resolve configuration and data layer issues before they escalate, protecting project timelines and customer trust. •Drive all project milestones from functional specification through go-live - including integration testing, user acceptance, and post-launch support. Qualifications: •Applied hands-on capability in TMS platforms and transportation systems including freight visibility tools, EDI connectivity, and carrier integrations. •Demonstrated ability to work at the technical layer of a software implementation - reading system logs, interpreting API payloads, performing complex field mapping, working with FreeMarker templates, writing custom rules, and troubleshooting integration issues independently. •Strong written and verbal communication skills with the ability to present clearly to both technical and non-technical audiences. •Proven ability to manage multiple concurrent implementations independently without losing momentum on any of them. •Must be located in Jacksonville, FL. •Demonstrated capacity to travel 30% or more, with higher frequency expected during the initial launch and customer ramp period. •Bachelor's degree (or equivalent experience) in Transportation, Logistics, Supply Chain, or a related discipline; other business management backgrounds considered. •Solid functional working knowledge of ERP supply chain software; NetSuite experience is a strong advantage. •Project Management experience with ERP or TMS implementations; familiarity with tools like MS Project or Smartsheet is a plus. •Desire to leave a lasting mark on both the product roadmap and the team - this role is a rare opportunity to help build something from the ground up. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!