Hiring: Implementation Consultant Company: OpenGov Inc. Location: Chicago, IL Job Posted Time: 2026-09-12 14:22:06 Employment Type: Contract Target Skills & Keywords : Microsoft Excel About the job Experience: •At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients •Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices •Proficiency in training customers on software solutions to address key workflows and business processes •Demonstrated capacity to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers •Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development Required Skills: •Manage end-to-end implementation projects for new customers, providing comprehensive guidance and support throughout the process, including data requirements gathering, technical platform configuration, administrator training, and all other defined implementation requirements •Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation, ensuring effective communication and smooth deployment •Interact directly with government officials and staff on a daily basis, guiding them through the implementation process and empowering them to become successful administrators and advocates of OpenGov software solutions •Understand customer requirements and pain points, collaborating with cross-functional teams to simplify, enhance, and automate existing processes, thereby improving customer workflows •Develop expertise in governmental processes across multiple states to effectively address customer needs and provide tailored solutions •Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, facilitating training for new customers •Continually leverage and develop best practices for each data environment and customer vertical, driving implementation efficiencies for future projects •Gather and communicate customer feedback and feature requests, contributing to key product discussions and ensuring OpenGov remains a preferred and indispensable solution Compensation: •$97,000 - $110,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!