Hiring: I-9 Customer Service Specialist Company: Vertical Screen, Inc. Location: Warminster, PA Job Posted Time: 2026-09-03 10:18:52 About the job Required Skills: •The I-9 Document Witness serves as a subject matter expert on Form I-9 completion within the i9Success team. •This is an in-office position located in Warminster, PA. This position pays $16.00hr. We are seeking the following shift: 12pm-8pm Mon, Wed, Thurs, Fri, Saturday (Tues/Sun Off). •Works within our i9Success product. Completes Forms I-9 and handles applicant contact during workflow. •Lead and oversee handling incoming e-mails, calls, chats. Investigates issues to determine the proper resolution. •Works with subjects to process and complete Form I-9. •Maintaining knowledge base: Staying updated on product knowledge and company policies to provide accurate and up-to-date information. •Meeting performance targets: Achieving individual and team goals set by the organization. •Identifying escalation: Understanding the appropriate conversation details to escalate support to the appropriate internal staff member, when applicable. Qualifications: •The candidate we are seeking will have at minimum a high school diploma or equivalent. College degree preferred. Compensation: •Medical, dental and vision coverage with spouse/family coverage options Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!