Hiring: HVAC Contractor Training Program Manager Company: Johnstone Supply Location: Grand Prairie, TX Job Posted Time: 2026-09-16 16:37:16 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Project Management About the job Required Skills: •Partner with individual store teams to identify barriers to university utilization. Co-develop store level activation plans. •Evaluate training program effectiveness and results through follow-up surveys, outreach and measuring business outcomes. •Build a community of partners, suppliers, store leadership and contractors and facilitate sharing of training best practices. •Travel to stores and trade events for in-person training walk throughs, promotional launches, and contractor-facing events. •Act as a trusted field resource that stores can work with to position new courses, advertise, and troubleshoot a program design. Provide tool kits and in-store university materials for store use with minimal lift. •Utilize monthly/weekly scorecards and dashboards to track sales and promotions by store and region. •Guide store Power Users in development of customized training tracks and learning plans for contractors and coordinate with eLearning team to assist with university setup. •Perform training need assessments, recommend new solutions, and training curriculum plans for contractor jobs Qualifications: •Five or more years of experience in HVAC, contractor development, training, learning programs, distribution, manufacturer rep programs, or a related field. Experience developing marketing campaigns, training resources, content, communications, and customer engagement programs preferred. •Advanced critical thinking skills; self-directed, collaborative, comfortable building programs with ambiguity •Demonstrated capacity to understand, diagnose and rectify problems without conflict •Diagnoses why utilization is low in a given region (awareness, relevance, price etc) •Excellent communication and interpersonal skills to build effective working relationships and credibility with store teams and contractors •Demonstrated capacity to write formal business documents, including proposals, reports, project plans, and training guides and manuals, and promotional articles in a consistent and professional manner with proper grammar and spelling •Demonstrated capacity to present information to small and large groups; launch events, and use industry language to build trust •Listen to others to identify needs, concerns and root causes •Skill in influencing and leading others to achieve business goals; adjust communication style between technical contractor audience and corporate or store partners •Project Management & Organization Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!