Hiring: Human Resources Specialist V - VR Counselor/ ADA Coordinator (Austin) Company: Texas Workforce Commission Location: Austin, TX Job Posted Time: 2026-09-11 14:10:07 Employment Type: Full-time Target Skills & Keywords : Accessibility About the job Required Skills: •As a strategic partner to agency management, and the Vocational Rehabilitation Division, you will provide expert guidance to resolve disputes and ensure total organizational compliance with federal and state disability laws. Qualifications: •You lead with a mindset of impartiality, ensuring that every employee is heard and every concern is handled with care and empathy. You know how to de-escalate tension, build trust across all levels of the organization, and find creative, compliant solutions in a fast-paced public service environment. •A Neutral Mediator & Counselor: You serve as a dedicated, objective resource for the agency's workforce. You manage confidential consultations for employees facing workplace challenges, effectively de-escalating and resolving issues before they necessitate formal complaint or grievance procedures. •A Collaborative Advisor: You provide high-level technical guidance to management and staff on complex employee relations and leave entitlements. You are a skilled communicator who can translate dense policy into actionable, human-centered guidance. •A Strategic ADA & Accessibility Lead: You possess a mastery of the interactive process. You guide employees and managers through the identification and implementation of effective accommodations from inception to closure, ensuring that digital and physical barriers are mitigated across the agency. •A Guardian of Compliance & Privacy: You are a subject matter expert on Titles I, II, and III of the ADA, FMLA, Workers’ Compensation, and related laws. You strictly enforce confidentiality and maintain impeccable records, upholding the public trust and the agency’s legal standing. •Preferred Certifications: Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM-CP, SHRM-SCP, or specialized mediation/dispute resolution certification. •Expert skill in conflict resolution, mediation, and handling sensitive, confidential inquiries with extreme discretion. •Proven ability to remain impartial and neutral while navigating high-emotion interpersonal situations. •Comprehensive knowledge of local, state, and federal laws relevant to the ADA, EEOC regulations, FMLA, and Workers’ Compensation. •Skill in interpreting and explaining complex policies, procedures, and legislative mandates to staff and management at all levels. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!