Hiring: HSPD-12: Government Badging & Credentialing Specialist (Jacksonville, FL) Company: Citizant Location: Jacksonville, FL Job Posted Time: 2026-09-03 11:17:39 Employment Type: Full-time Target Skills & Keywords : Agile, Enterprise Architecture, Microsoft Excel, Program Management About the job Required Skills: •Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets. •Answering phone calls/email inquiries related to PIV credentials and access control matters. •Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. •Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. •Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. •Ensure all required documents and forms are properly completed and submitted according to established guidelines. •Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. •Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Qualifications: •Demonstrated capacity to adapt to changing security procedures and requirements. •Prior experience in a similar role, customer service, or administrative position may be advantageous. •Attention to detail and strong organizational skills. •Excellent interpersonal and communication skills. •Demonstrated capacity to handle confidential information with discretion. •Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). •Perform other job-related duties as assigned. •There may be occasional instances of stair climbing. •Periodic standing and/or walking for extended durations may be required. •Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Compensation: •Medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!