Hiring: HR Shared Services Associate Company: FIS Location: Jacksonville, FL Job Posted Time: 2026-09-12 13:50:07 Employment Type: Full-time Target Skills & Keywords : Workday About the job Required Skills: •As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS? •Oversees and transacts all employee data changes and updates. Responsible for handling high volume administrative and transactional activities related to employee on/off boarding, absence management, compliance, records management, and retention •Provides support to employees and managers for transaction processing and life cycle event management in the system's self-service function. (e.g. transfers, promotions, employment separations, etc.) •Handles employee inquiries and issues resolution. Assists in the research, escalation, and resolution of Workday related operational issues •Ensures data quality and follows global data standards, run ad-hoc reports to assist in this task •Delivers exceptional customer service and ensures all inquiries are accurately addressed in a professional, efficient, timely manner. •Ensures delivery against established service level agreements (SLAs) and people systems delivery (PSD) metrics •Cultivates networks across a variety of functions and locations with the organization Qualifications: •High School Diploma or GED or the equivalent combination of education, training or work experience is preferable. •Skill in use of People Office systems, preferably Workday •Knowledge of People Office concepts, policies, and procedures •Attention to detail and accuracy, excellent data entry, organizational and prioritization skills •Excellent customer service, problem solving, and multi-tasking skills •Demonstrated capacity to work in an organized manner and consistently follow-up on tasks •Demonstrated capacity to work both independently and in a team environment •Demonstrated capacity to maintain confidentiality •Excellent oral and written communication skills •Demonstrated capacity to interface with all levels of employees and effectively interact with various functional areas and facilities Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!