Hiring: Hospitality Manager Company: Cosm Location: Detroit, MI Job Posted Time: 2026-09-10 11:28:56 About the job Experience: •5+ years of experience in attractions, restaurants, sports, hotels, or entertainment venues. •3+ years of experience in a management or leadership position preferred. •Strong experience in bar and/or restaurant management preferred. •Proven ability to build, train, and lead high-performing teams while aligning internally around sales and marketing initiatives to enhance the guest experience. •Excellent communication and leadership skills. Required Skills: •Lead daily through our Pillars of Service: Connected, Optimistic, Service-Oriented, and Memorable. •Interview, select, train, and develop an exceptional team to deliver Cosm’s best-in-class Fan experience. •Address performance issues immediately to coach and correct, while rewarding exceptional performance in alignment with our Culture of Rewarding for Performance. •Oversee the daily operations of portions of the front-of-house team while partnering with other departments to provide a holistic, Fan-centric, “CosmWorthy” experience. •Regularly use our Recognition Program to reward positive behavior among team members on a daily, weekly, monthly, and yearly basis. •Lead and oversee weekly scheduling of teams, with the ability to adapt to business needs and/or special events. •Handle Fan inquiries, complaints, and feedback to maintain our “CosmWorthy” highest level of standards. •Develop and implement operational strategies to enhance the Fan experience and improve service quality. Qualifications: •Bachelor's degree in Business or Hospitality preferred, but not required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!