Hiring: Helpdesk Analyst (Entry-Level) Company: Exact Metrology: A Division of In-Place Machining Company Location: Milwaukee, WI Job Posted Time: 2026-09-17 00:30:33 Employment Type: Full-time Target Skills & Keywords : Microsoft Office About the job Required Skills: •Launch Your IT Career With a Company That Invests in Your Growth! •Are you the person everyone calls when technology isn't working? Do you enjoy solving problems, helping others, and learning new technology every day? If so, we want to hear from you! •In this role, you'll be the first line of support for employees and users, helping resolve technical issues while gaining valuable hands-on experience with hardware, software, networks, and enterprise IT systems. •Serve as the first point of contact for technical support requests via phone, email, and in person •Troubleshoot and resolve hardware, software, mobile device, and network-related issues •Log, track, and manage incidents through the helpdesk ticketing system •Escalate complex issues to higher-level support teams when necessary •Follow up with users to ensure complete resolution and customer satisfaction Qualifications: •Why You'll Love This Opportunity •Launch your IT career with a supportive team •Gain hands-on experience with a wide range of technologies •Continuous learning and professional development •Certification-driven career path with compensation growth opportunities •Company-paid qualifying certification exam fees •Work alongside experienced IT professionals and mentors •Clear advancement opportunities within the organization Compensation: •Health, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!