Hiring: Help Desk Technician (On-Site) Company: OESC (Oneida ESC Group) Location: San Fernando, CA Job Posted Time: 2026-09-16 11:20:54 Employment Type: Full-time / Remote About the job Experience: •2 years of related IT support experience (or equivalent combination of experience). Required Skills: •Is actively seeking a highly motivated, full-time •This is a fully on-site position. •Monitor, triage, and respond to user support requests through the ticketing system. •Troubleshoot hardware and software issues for desktops, laptops, and mobile devices. •Perform desk-side support tasks, including device reimaging, OS reinstalls, and equipment configuration. •Provide after-hours support for critical incidents and remote access or telework issues. •Prepare IT equipment for deployment, relocation, or disposal, following established policies. •Assist with workstation setups, cabling, and system installations. Qualifications: •High school diploma with 0–2 years of related IT support experience (or equivalent combination of experience). •Fundamental IT field support knowledge and experience working with Microsoft Windows operating systems. •Basic understanding of IT operations & maintenance (O&M) processes. •Strong customer service, oral and written communication skills. •Demonstrated capacity to follow documented procedures and work under supervision. •Demonstrated capacity to obtain and maintain a Public Trust Clearance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!