Hiring: Help Desk Technician Company: Green Key Resources Location: Melville, NY Job Posted Time: 2026-09-10 10:32:54 Employment Type: Full-time / Remote Target Skills & Keywords : Azure AD, DNS, PowerShell, TCP/IP About the job Experience: •1-3 years of Help Desk, Technical Support, or MSP experience •3 years of Help Desk, Technical Support, or MSP experience Required Skills: •We are a fast-growing Long Island-based Managed Services Provider (MSP) seeking a motivated •To join our engineering team. This is an excellent opportunity for someone who enjoys troubleshooting technology, learning new systems, and working directly with clients in a fast-paced environment. •Provide day-to-day technical support, perform onsite and remote troubleshooting, assist with infrastructure projects, and gain hands-on experience with modern cloud technologies. Every day brings new challenges and opportunities to expand your skillset. •Provide Level 1 and Level 2 technical support via phone, email, remote tools, and onsite visits •Troubleshoot and resolve issues involving Windows PCs, laptops, printers, and other peripherals •VLAN configuration and support •Wi-Fi deployment and support Qualifications: •Operational familiarity with Microsoft Entra ID (Azure AD) •Exposure to backup and disaster recovery solutions •Knowledge of endpoint security and cybersecurity tools Compensation: •$50,000 - $70,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!