Hiring: Help Desk Technician - Bowie, MD Company: Institute for Defense Analyses Location: Bowie, MD Job Posted Time: 2026-09-15 11:43:14 Employment Type: Remote Target Skills & Keywords : Configuration Management, Linux, Security Clearance, TCP/IP About the job Required Skills: •Assists in the implementation of IT technology initiatives. Partners with the engineering staff to ensure the successful deployment and transition of operational support. •Maintains all systems to meet or exceed the business and security requirements in accordance with IDA directives and guidelines. •Maintains classified and unclassified systems and services, ensuring optimum performance and availability. •Communicates all computer network, system and service problems and outages immediately to the IT Manager. •Triage issues reported by end users and responds to issues and alerts from systems, carriers, and vendors. •Creates/suspends/remove accounts as needed in various systems. •Setup/breakdown/move/install equipment in offices, work areas, data centers, labs and event spaces. Setup/break down equipment for events. •Proactively tests equipment and systems for early fault detection. Compensation: •$68,147 - $109,036 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!