Hiring: Help Desk Support Technician, Tier II (Onsite, Stamford, CT) Company: BCS365 Location: Stamford, CT Job Posted Time: 2026-09-15 13:35:18 Employment Type: Full-time / On-site Target Skills & Keywords : Android, Azure, Root Cause Analysis, ServiceNow About the job Experience: •4 years minimum Required Skills: •Internal Title: Technical Support Analyst, Tier II •Must be authorized to work in the U.S. •This is a full-time, direct hire position. •Schedule: Monday - Friday, 8:00 AM - 5:00 PM (ET). •This is an on-site position, Monday through Friday, whether working at a client site or in our Stamford, CT office. Only candidates living within reasonable driving distance (no more than one hour from Stamford) will be considered. •Is required. This position may need to travel to/from our Stamford office and regional client sites. •Provide Information Technology Support (ITS) relating to desktop technical issues involving Microsoft’s core business applications, operating systems for PC (Windows 7+), MAC (OS X) and peripherals. •Function as the first point of contact to the customer for all types of service requests. Qualifications: •Physical requirements include standing or sitting for extended periods of time, bending, kneeling, twisting, and lifting up to 75 lbs. •Must be able to use a computer, handle IT equipment, and communicate with customers. Compensation: •Insurance Coverage: Health, Dental, Vision, Life/AD&D, Short-Term Disability, Long-Term Disability, Accident, Hospital Indemnity, Critical Illness Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!