Hiring: Help Desk Support :: Harrisburg, PA Company: STI Location: Harrisburg, PA Job Posted Time: 2026-09-15 13:45:07 About the job Experience: •1+ years' previous IT Service Desk and/or Call Center experience required •Demonstrated capacity to support users with limited knowledge of computers, software, hardware and systems Required Skills: •Attentive to details and ability to be resourceful (using supplied documentation) •Demonstrated capacity to support users with limited knowledge of computers, software, hardware, and systems •Above average communication skills and telephone manner. •Basic User & Security Group Active Directory administration •Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 •Be a self-motivated achiever who gains satisfaction from providing excellent customer service •1+ years previous IT Service Desk and/or Call Center experience required. •Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks’ notice beforehand.*** Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!