Hiring: Help Desk Specialist I Company: D.R. Horton Location: Arlington, TX Job Posted Time: 2026-09-10 13:22:12 Employment Type: Remote Target Skills & Keywords : Android, Microsoft Office About the job Experience: •Two to four years related experience and/or training in an IT support environment •Must be able to troubleshoot all aspects of computer components •Demonstrated capacity to adapt to a constantly changing environment •Possess strong interpersonal, written and verbal communication skills •Proficiency with MS Office and email Required Skills: •Is currently looking for a Help Desk Specialist I •. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related issues. •Include the following. Other duties may be assigned. •Provide phone, webchat, and in-person support to end users and external vendors on a variety of IT related issues •Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues •Document and track the details of the issue, status and resolution, using the help desk tracking application •Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue •Perform end user computer refreshes Qualifications: •Windows/Android/Apple phone support experience a plus •CompTIA A+ or similar certification a plus •Vacation, Sick, Personal Time and Company Holidays •Multiple Voluntary and Company provided Benefits •Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo •High school diploma or general education degree (GED) Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!