Hiring: Help Desk Analyst Company: Akkodis Location: Louisville, KY Job Posted Time: 2026-09-15 11:34:16 Employment Type: Internship Target Skills & Keywords : Microsoft Office About the job Required Skills: •Provide Tier 1 technical support for end users •Troubleshoot desktops, laptops, printers, and software applications •Manage password resets and user access requests •Document and track incidents through a ticketing system •Assist with device setup, deployment, and basic system administration •Escalate complex issues when appropriate Qualifications: •High school diploma or equivalent •Strong customer service and communication skills •Basic knowledge of Windows operating systems and Microsoft Office/Microsoft 365 •Interest in pursuing a career in IT •Previous technical support, customer service, internship, or CompTIA A+ training is a plus •Great opportunity for recent graduates, career changers, or individuals looking to gain professional IT experience in a stable and team-oriented environment. •For other opportunities available at Akkodis go to www.akkodis.com. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!