Hearing Ambassador (Patient Care Coordinator)

NationsBenefits - Pueblo, CO

Hiring: Hearing Ambassador (Patient Care Coordinator) Company: NationsBenefits Location: Pueblo, CO Job Posted Time: 2026-09-03 11:16:40 Employment Type: On-site About the job Required Skills: •Have a working knowledge of all Hearing Aid Center (HAC) products and services •Set the stage for full test, and full boat purchase when interacting with Members •Complete 30-50 outbound calls daily to prospective and/or existing customers •Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center •Promote and sell non hearing aid products when Members with whom they engage do not have hearing loss •A 50% increase in non-hearing aid product sales is expected •Learn and use the handheld screener (when able per state regulations) and use as intercepting tool to get qualified leads •Assist, when necessary, calling past tested Members, with or without sales, and medical referrals to schedule return visits Qualifications: •High school diploma or equivalent •Strong customer service, sales, or retail experience •Excellent oral and written communication skills, organizational, problem-solving/troubleshooting skills, and presentation skills •Previous experience with patient/customer appointment scheduling •Proficiency with basic computer systems and scheduling software. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!