Head of Technical Services

Waymo - Mountain View, CA

Hiring: Head of Technical Services Company: Waymo Location: Mountain View, CA Job Posted Time: 2026-09-15 21:59:48 Employment Type: Full-time (Hybrid) Target Skills & Keywords: Building Automation Systems (BAS), Building Operating System (BOS), Master Systems Integrator (MSI), OT/IT Integration, BACnet, OCPP, Network Architecture, Control Design, Root Cause Analysis (RCA), Smart Building Solutions, Charging Infrastructure Experience: - 5–7+ years of experience in BAS & OT/IT technical depth - Proven experience leading teams of automation technicians and integration engineers - Experience defining technical direction and global network architecture for BAS and BOS platforms - Background in bridging physical building operations with digital cloud platforms - Experience serving as a senior technical escalation point during critical infrastructure outages Required Skills: - BAS & BOS Technical Architecture: defining technical direction and global network architecture for Building Automation Systems and Building Operating System platforms - Master Systems & BOS Integration: directing integration of on-premise OT networks, IP controllers, BACnet protocols, and cloud BOS service architectures - BAS/BOS Crisis Escalation & RCA: serving as primary 3rd-level technical contact during critical disruptions, leading root cause analysis and deploying permanent architectural fixes - Control Design & BOS Programming Standards: overseeing control submittals, network topologies, panel layouts, and controller programming (graphical block and line code) - Enforcing BOS data schemas, OCPP guidelines, and code reviews - Automation Team Leadership & Mentorship: building technical depth in BAS network diagnostics, protocol configuration, and hands-on operational excellence - Cross-Functional Stakeholder Alignment: partnering with IT, Hardware Engineering, Fleet Operations, and automation vendors Qualifications: - Deep technical expertise in BAS and OT/IT systems - Strong leadership and mentorship capabilities - Ability to translate operational needs into integrated BOS requirements - Experience working in enterprise-scale, mission-critical environments - Comfortable operating under pressure during critical outages Compensation: Not specified in the provided job text. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!